Customer Guidelines...

Your Essential Guide to a Seamless Bharatatva Tour

At Bharatatva Tours, we're passionate about creating unforgettable travel experiences that unveil the magic of India. To ensure your journey is smooth, enjoyable, and exceeds expectations, we've compiled these comprehensive customer guidelines. They cover everything you need to know, from the booking process and visa requirements to packing tips, cultural etiquette, and in-destination support.

Booking Your Dream India Adventure:

Initiating Your Journey:
Embark on your India adventure by browsing our website (bharatatva.com). Explore our curated itineraries or contact our friendly travel specialists to craft a personalized tour tailored to your interests and preferences.

The Booking Process:
Once you've chosen your dream itinerary, the booking process is simple and secure. We accept major credit cards and offer secure online payment options. A confirmation email with detailed information about your tour will be sent upon successful booking.

Payment Schedule:
A deposit is required to confirm your booking, with the remaining balance typically due 60 days before your departure date. We'll provide clear communication regarding payment deadlines and methods.

Visa Requirements and Travel Documents:

Visa Information:
To enter India, most nationalities require a visa. We strongly recommend applying for your visa well in advance of your departure date, as processing times can vary depending on your nationality. Our travel specialists can provide guidance and resources to assist you with the visa application process.

Essential Travel Documents:
Ensure you have a valid passport with at least six months of remaining validity from your planned return date. You'll also need a copy of your confirmed travel itinerary and travel insurance documents. We recommend bringing additional photocopies of your passport and key documents for safekeeping.

Preparing for Your India Adventure:

Packing Essentials:
India boasts diverse climates, so pack accordingly. For cooler regions, light jackets and comfortable trousers are recommended. For warmer destinations, breathable cotton clothing and comfortable walking shoes are ideal. Don't forget a hat, sunglasses, and sunscreen for sun protection. A versatile scarf can be a valuable accessory, providing warmth in cooler areas and doubling as a head covering for religious sites.

Currency Exchange:
The Indian Rupee (INR) is the national currency. We recommend exchanging some currency to Indian Rupees before your departure or using ATMs upon arrival. Major credit cards are generally accepted in larger cities, but carrying some cash is always advisable for smaller towns and rural areas.

Travel Insurance:
We highly recommend purchasing comprehensive travel insurance to protect yourself against unforeseen circumstances like medical emergencies, flight cancellations, or lost luggage.

Arrival and In-Destination Support:

Airport Assistance:
Depending on your chosen itinerary, airport arrival assistance might be included. Our representatives will greet you upon arrival, assist with luggage, and ensure a smooth transition to your chosen mode of transportation

Welcome Briefings:
Upon arrival at your first destination, you'll be briefed by your dedicated tour guide. This briefing will cover the itinerary details, daily schedules, local customs, and safety tips.

24/7 Support:
Throughout your journey, our dedicated support team is available 24/7 to address any questions or concerns you may have. You can reach us by phone, email, or even through a dedicated mobile app (if available for your specific tour).

Health and Safety:

Vaccinations and Health Precautions:
We recommend consulting with your doctor regarding recommended vaccinations and health precautions well in advance of your trip. General recommendations might include vaccinations for Hepatitis A and B, Typhoid fever, and rabies. Basic hygiene practices like frequent hand washing and avoiding unbottled water will help ensure a healthy and enjoyable trip.

Travel Insurance:
Travel insurance is crucial for covering medical emergencies. Ensure your chosen plan provides adequate coverage for your specific needs and potential risks associated with traveling in India.

Local Safety:
India is generally a safe travel destination. However, we recommend exercising caution in crowded areas and familiarizing yourself with local safety tips provided by your tour guide. Always be aware of your surroundings and keep valuables secure.

Cultural Etiquette:

Dress Code:
India is a culturally diverse country. While western attire is generally acceptable in larger cities, dressing modestly is recommended, especially when visiting religious sites. For men, long pants and shirts with sleeves are preferable. For women, loose-fitting clothing that covers shoulders and knees is considered respectful. It's always best to err on the side of caution when unsure.

Greetings and Respect:
A respectful greeting is "Namaste," a slight bow with hands pressed together at chest level. Removing shoes before entering temples, mosques, and some homes is customary. Always seek permission before taking photographs of people, especially religious figures or those in traditional attire.
Tipping:
Tipping is not customary in India, but it's always appreciated by those who provide exceptional service. Small tips for waiters, porters, and tour guides are a kind gesture. If unsure about tipping etiquette, consult your tour guide for guidance.

Money Matters:

Currency Exchange:
As mentioned earlier, the Indian Rupee (INR) is the national currency. While credit cards are accepted in some establishments, carrying cash is essential for smaller towns and rural areas. Exchange rates can fluctuate, so research current rates before your trip. ATMs are readily available in major cities, but ensure your card has international withdrawal capabilities and inform your bank about your travel plans to avoid blocked transactions.

Bargaining:
Bargaining is a common practice in many Indian markets. Do your research and have a ballpark idea of fair prices before engaging in negotiations. It's a cultural experience, so approach it with a smile and respect.

Payments During the Tour:
Most tour inclusions, like accommodation and transportation, will be pre-arranged by Bharatatva Tours. However, you'll likely incur personal expenses like meals (not always included), entrance fees for attractions not covered in the itinerary, souvenirs, and any optional activities you choose to participate in. Plan your budget accordingly and factor in these additional costs.

Responsible Tourism:

Respecting the Environment:
India boasts a rich natural heritage. We encourage responsible tourism practices like using refillable water bottles to minimize plastic waste, respecting wildlife on safaris, and disposing of waste properly.

Supporting Local Communities:
Choose to shop at local stores and handicraft markets, and opt for locally-owned homestays whenever possible. This helps inject tourism revenue directly into the local economy and supports sustainable livelihoods.

Cultural Sensitivity:
Be mindful of local customs and traditions. Dress modestly when visiting religious sites, avoid loud noises in temples and other places of worship, and be respectful of cultural practices you may not understand.

Communication:

Language:
Hindi is the national language of India, but English is widely spoken in tourist areas and major cities. Learning a few basic Hindi phrases can go a long way in enhancing your experience and connecting with locals. Your tour guide can also assist with communication if needed.
Mobile Phones and Wi-Fi:
Ensure your mobile phone plan allows for international roaming or consider purchasing a local SIM card upon arrival for better connectivity. Wi-Fi access is becoming increasingly available in hotels and restaurants, but it may not always be reliable.

Staying Connected:
We understand you might want to stay connected with loved ones back home. Inform them about your itinerary and potential limitations on Wi-Fi access. Consider purchasing a local SIM card to make calls or use internet data if staying connected is crucial.

Feedback and Reviews:

Sharing Your Experience:
We value your feedback! After your tour, we'll encourage you to share your experience through online reviews or a short questionnaire. Your feedback helps us continuously improve our services and ensure future travelers have an unforgettable India adventure.

Social Media Engagement:
Follow us on social media platforms like Facebook and Instagram (@bharatatva_) for travel inspiration, destination insights, and exclusive offers. Share your photos and experiences using our hashtag #BharatatvaTours to connect with the Bharatatva travel community.

We hope these customer guidelines provide valuable information for planning your dream India adventure with Bharatatva Tours. If you have any further questions, please don't hesitate to contact our friendly travel specialists. We're here to ensure your journey to India is filled with wonder, discovery, and memories that will last a lifetime.